Warranty

Warranty

** IMPORTANT - PLEASE REGISTER YOUR PRODUCT WITHIN 30 DAYS **

In order to better service you and warranty your MAXAIR helmet and battery, please take a moment to register by clicking on Registration.
For further Assistance please call 800-443-3842

MAXAIR Limited Warranty

The BMDI (Bio-Medical Devices Intl) limited warranty provides that, subject to the following limitations, each MAXAIR Systems Helmet and Lithium Ion Battery will be free from defects in material and workmanship and will conform to BMDI's specification for the particular Product. This limited warranty is in effect for a period of one year (12 calendar months) from the date of original purchase.

Limitation of Remedies

Within the limited warranty period, BMDI may elect which remedy, repair or replacement or combination, to provide in its sole discretion, as long as Buyer has not altered the said products in any way and has maintained said products in accordance with BMDI’s recommendations.

BMDI shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product.

BMDI's replacement Product under this limited warranty will be manufactured from new and serviceable used parts. BMDI's limited warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.

Limitation of Damages

BMDI’s ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT.

Return Material Authorization (RMA)

No Product may be returned directly to BMDI without first contacting BMDI Customer Service, 1-800-443-3842, for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and ensured to the address on the RMA in an approved shipping container. Your original box and packaging materials should be kept for storing or shipping your Product.

Notification of Status of Decontamination (SOD)

A Status of Decontamination (SOD) certification, signed by the institution’s Infection Control Director, must accompany all returned product(s). This certification must be affixed to the outside of the box containing the returned product(s). The certification is to clearly state 1) the de-contamination status of the returned product(s) relative to their having been exposed to any pathogenic, toxic, or otherwise harmful contaminants, and 2) the list of contaminants the product(s) may have been exposed to, that could jeopardize the health of BMDI receiving personnel who would necessarily handle the product(s) during unpacking.

THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE BMDI LIMITED WARRANTY. BMDI DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. THIS WARRANTY IS THE EXCLUSIVE REMEDY OF BUYER WITH RESPECT TO ANY CLAIM RELATING TO THE MAXAIR SYSTEMS HELMET AND LI-ION BATTERY, WHETHER ARISING AT LAW OR AT EQUITY, OTHER THAN CLAIMS FOR PERSONAL INJURY PROXIMATELY CAUSED BY A DEFECT IN THESE ITEMS.

The MAXAIR integrated helmet design eliminates the cumbersome air tube and bulky blower unit of conventional PAPR designs, and minimizes the number of accessories and peripherals needed for cost effective use on an ongoing basis."

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